Effective Date: 19/12/25
Last Updated: 19/12/25
1. Who we are
This Privacy Policy explains how we collect, use and protect your personal data when you use our website bingobangouk.com.
Data Controller:
Bango Productions Limited
27 Mortimer Street, London W1T 3BL
Company No: 13891161
Email: info@bingobangouk.com
We are committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with the UK GDPR and Data Protection Act 2018.
2. What personal data we collect
We may collect the following types of personal data when you use our website:
Information you provide directly
When you:
- Submit a contact form – name, email, phone number (if provided) and message
- Sign up to our newsletter – name and email address
- Enter competitions – name, email and any other required entry information
We do not collect or require any special category data (health data, disability information, etc.).
Automatically collected data
When you browse our site we may collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referral source
This is collected via analytics tools and cookies (see Cookie Policy).
3. How we use your data (and legal basis)
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries submitted through the website | Legitimate interest |
| Managing newsletter subscriptions and sending updates | Consent |
| Running competitions and contacting winners | Contract / Legitimate interest |
| Improving website functionality and user experience | Legitimate interest |
| Marketing and remarketing campaigns | Consent (via cookies) |
| Complying with legal obligations | Legal obligation |
You may withdraw consent at any time.
4. Marketing
If you sign up to receive marketing communications, we may contact you via email with news, promotions, offers or updates relating to Bingo Bango.
We use Mailchimp to deliver email marketing. You can unsubscribe at any time using the unsubscribe link in any email.
5. Cookies & Tracking Technologies
We use:
- Google Analytics
- Meta/Facebook Pixel
- (Future) TikTok Pixel
- Google Tag Manager
- Cookie consent tool
See our Cookie Policy below for full details.
6. Sharing your personal data
We do not sell your data.
We may share your information with trusted third parties only when necessary, including:
- Marketing agencies supporting our campaigns
- Email marketing platform (Mailchimp)
- Analytics and advertising platforms
- Website hosting provider (IONOS)
We only share what is necessary, and all partners are required to keep your data secure and compliant.
7. Payments & Ticketing
We do not process payments directly on this website.
Where ticket purchases occur, they are handled by Ticket Tailor under their own privacy policy. We do not store or access card payment details.
8. International Transfers
Some of our service providers (e.g. Mailchimp, Meta, Google) may process data outside the UK. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are in place.
9. Data Retention
We retain personal data only for as long as necessary.
- Enquiries: up to 24 months
- Newsletter data: until you unsubscribe
- Competition entries: retained until competition administration is complete + up to 12 months
- Analytics data: as per third-party retention policies
10. Security
We take appropriate technical and organisational measures to protect your data. However, transmission over the internet is never completely secure and we cannot guarantee absolute security.
11. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Data portability (where applicable)
To exercise your rights, contact: info@bingobangouk.com
If you have concerns, you also have the right to complain to the Information Commissioner’s Office (ICO).
12. Children
This site is intended for adults aged 18+.
13. Changes to this Policy
We may update this policy from time to time. The latest version will always be posted here.